Field Service Engineer Coffee Machines

Job Title: Field Service Engineer - Commercial Coffee Machines
Location: London & Surrounding Areas
Salary: £30,000 - £38,000 (Depending on Experience)
Job Type: Full-time, Permanent
Schedule: Monday to Friday + 1 in 4 Weekend Rota

About the Role:

TXP is recruiting on behalf of a leading provider of commercial coffee machines, known for delivering high-quality coffee solutions to businesses across hospitality, cafés, bars, and workplaces. As the company continues to grow, we're looking for a skilled and passionate Field Service Engineer to join their London-based team.

This is a fantastic opportunity for someone with hands-on experience in coffee machine maintenance and repair who is looking to join a supportive, forward-thinking company.

Key Responsibilities:

• Install and commission commercial coffee machines at customer sites
• Diagnose faults and carry out repairs and preventative maintenance
• Perform boiler inspections and ensure compliance with safety standards
• Log service jobs and complete reports using an online system
• Order and fit replacement parts, including warranty processing
• Deliver excellent customer service and technical support
• Work closely with the Service Manager to improve service delivery
• Follow all health and safety procedures

What We're Looking For:

• Previous experience as a field-based coffee machine engineer
• Skilled in working with traditional espresso machines, bean-to-cup systems, brewers, grinders, and hot water boilers
• Strong communication and customer service skills
• Comfortable using smartphones, tablets, and laptops
• Passion for coffee and coffee technology
• Full UK driving licence
• PSSR training (preferred but not essential)

What's in It for You:

• Competitive salary based on experience
• Company van and tools provided
• Extensive training and development opportunities
• Overtime available
• Company pension scheme
• Employee assistance programme (mental health, financial support, discounts)
• Extra day off for your birthday (based on length of service)
• Discretionary annual bonus

Apply Now:

If you're passionate about coffee and have the technical skills we're looking for, we'd love to hear from you!

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