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Field Service Operations Administrator

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Job Description - Field Service Operations Administrator

NMS Recruit have a fantastic opportunity for a Field Service Operations Coordinator Marine and Power Generation OEM. You will be part of a team delivering a high level of service operations in a dynamic fast paced working environment.

Responsibilities
  • Responsible for the Processing of all FSE Timesheets and expenses, providing management reports as required for HR & Accounts and Head of Service.
  • Provide weekly management reporting on FSE utilisation
  • To arrange and book all Field Service travel and accommodation as directed by the relevant Contracts Manager and in line with company policies.
  • Ensure the upkeep of all Field Service records, training and certifications.
  • To assist the Field Service Manager to continue the development, completion and implementation of the Training Matrix for technical, non-technical and H&S training.
  • Organise initial and consequent refresher training to fulfil the requirements of the Operations Training Matrix.
  • Process expenses and assist implementation of Concur until completion.
  • Maintain holiday, stand down days, leave & absence records for the Field Service Team.
  • Support the Field Service Manager and Field Service Team on the day to day operations, including Inductions, Field Service Engineer movements etc.
  • To support the design of a new timesheet process workflow, administer and create /implement ongoing internal system training. Monitor and report feedback to Head of Contracts and FS Operations

Experience
  • years experience on similar role
  • Good organisation skills
  • MS Office proficient
  • Must have SAP experience
  • Excellent Communication skills
  • Engineering background

Benefits
  • Up to £35,000 DOE
  • Hybrid working
  • Pension scheme
  • 28 days holidays plus bank holidays
  • Birthday off
  • Additional Benefits


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
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