Field Service Technician

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Position Overview

We are seeking a Field Service Technician to join our dynamic team at Culligan UK Limited. As a Field Service Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.

Key Responsibilities:

• Conduct site surveys and perform installations of water filtration systems.
• Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction.
• Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks.
• Work within tight daily schedules while managing tasks efficiently.
• Attend our Service Centre as required to replenish supplies and equipment.

• Proven experience in plumbing or electrical fields preferred, but full training will be provided.
• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.

• Monday - Friday Days working pattern 

• Uniform & Tablet 

• Company van – optional to use in own time 

• 23 days' holiday + Bank Holidays - increasing with long service 

• Company Pension scheme 

• Company Sick Pay (after qualifying period) 

• Shopping discounts with Perks at Work 

• 24 hours access to Employee Assistance Programme  

• Volunteering Day 

• Employee support network and mental health assistance 

• Opportunity for career progression