Field Service Technician

Field Service Technician – IT Support (Client-Site Focused)

Selsey, PO20 with frequent client site visits (must be a driver with a clean licence)

£28,000 – £36,000 plus benefits including a 9-day working fortnight, pension, company van and fuel

Are you a hands-on IT professional with a passion for solving problems where they happen – at the source? We’re looking for a Field Service Technician to deliver exceptional technical support to clients on-site. You’ll be the face of IT when clients need you most – whether that’s deploying new hardware, tackling emergency server issues, or guiding users through on-site troubleshooting.

When you're not out in the field, you'll be based at the Selsey HQ. My client has an excellent reputation for customer service and client satisfaction, so we are looking for a confident IT Technician who can provide a fantastic level of service to clients at all times.

Key Responsibilities

• Deploy and configure hardware including laptops, desktops, phones, printers, routers, switches and more
• Act as a first responder to urgent on-site hardware failures, including critical network infrastructure
• Provide clear, professional communication with both technical and non-technical users
• Collaborate with suppliers and third-party partners to resolve issues
• Take full ownership of assigned tickets, ensuring thorough resolution and follow-up

What We’re Looking For

• Minimum 2 years’ experience in a similar MSP (IT Managed Services Provider) technical field support role
• Strong knowledge of Windows Server, Office 365, and virtualisation (Hyper-V)
• Comfortable in server domain environments
• Confident with hardware installs, troubleshooting, and support
• Full, clean UK driving licence
• GCSEs (A–C) in English & Maths

Desirable:

• CompTIA A+, O365 Modern Workplace or similar IT certifications
• Working knowledge of DNS, DHCP, Group Policy, and VoIP technologies
• Security awareness and knowledge of ISO standards

What You Bring

• Self-motivated and highly accountable
• Calm and approachable under pressure
• Excellent client facing skills – able to explain tech to non-tech users
• Organised, efficient and confident prioritising tasks
• Values that align with my client’s: Accountability, Integrity, Value, Respect, Quality and Positivity

Why Join My Client? My client doesn’t just solve IT issues – they build relationships and create value for every client. You’ll join a close-knit team that takes pride in professionalism, shares knowledge generously, and supports each other to grow. Plus, you’ll never be stuck behind a desk – this is a role where no two days are the same.

Ready to get on the road and make a real impact? Apply now and help us deliver first-class IT support where it matters most – at our clients' side.

Integral Recruitment is acting as an employment agency in regard to this vacancy.