Field Service Technician

We are seeking an experienced Field Service Technician in the South Saxony-Anhalt area to perform both preventative maintenance as well as repairs on fitness equipment.
Benefits:

• 26 days holiday + public holidays - increasing with length of service
• Company sick pay
• Pension plan
• Life assurance cover
• Staff discount scheme

As the Field Service Technician, you will be responsible for:

• Independently isolate and resolve issues raised by customers.
• Troubleshoot issues and effectively complete repairs.
• Perform preventive maintenance checks and adjustments.
• Perform product repairs and maintenance at fitness facilities and in-home.
• Provide outstanding customer service in educating customers on product repair, maintenance and usage.
• Ensure hardware, software and network of the product is functioning properly after each service.
• Properly record and replenish the inventory and spare parts in the service vehicle.

The successful Field Service Technician will have the following related skills / experience:

• Associate degree in Electronics, Technical School certification as an Electronics Technician, or equivalent technical training preferred but not required
• Current valid driver's license with a clean driving record
• Good problem-solving skills, and the ability to troubleshoot problems and think on your feet
• Moderate computer skills, capable of excellent documentation and tracking data
• Ability to lift up to 70 lbs. with assistance
• Flexible schedule required Monday through Friday, with availability to work weekends and holidays as needed by mutual agreement