Field-based Performance Coordinator

Field-based Performance Coordinator in Channel Isles | Brand Partnership Group Search Search Field-based Performance Coordinator Brand Partnership Group Channel Isles Permanent Published: 1 week ago €36,000 - €40,000 + 15% Bonus + Car Field-based Performance Coordinator Brand Partnership Group ARE YOU THE ONE? We’re looking for hands-on Customer Experience Manager for our Service Network This role sits at the heart of how Samsung supports its customers. You’ll work directly with our authorised repair partners across Ireland, helping improve performance, solve problems on the ground and make customer journeys smoother from start to finish. It’s a hands-on role, mixing site visits, data analysis and practical problem-solving to drive real change.You’ll spot what isn’t working, fix it, and share best practice across the network, always with customer satisfaction, cost control and service quality in mind. If you like getting close to the detail, enjoy fixing problems properly, and want to make a visible impact on customer experience, we’d love to hear from you. APPLY NOW! to be a part of the Samsung team in Ireland! WHAT YOU’LL BE UP TO Supporting and challenging repair partners to improve performance and service quality Using data and customer feedback to identify issues and drive practical improvements Working closely with internal teams to resolve operational, system and process challenges Leading and supporting improvement projects across service, cost and efficiency Helping ensure partners meet quality, compliance and performance standards ARE YOU OUR PERFECT PARTNER? Happy to travel extensively across Ireland, able to adapt to changing priorities Comfortable working independently and managing multiple workstreams Confident building strong relationships with partners and internal teams Practical, analytical and solutions-focused Clear communicator with strong commercial awareness Experienced in service operations, performance improvement or project delivery WHAT YOU CAN EXPECT FROM US Competitive salary: €36,000 – €40,000 per annum Performance bonus: 15% Company car Company sick pay Samsung staff discounts Life assurance: 4x annual salary Rewards hub Development and progression opportunities WHO ARE WE? We’re Blue Square.An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands.We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success.We go above and beyond to support, develop and nurture our talented employees to drive personal growth and love what they do. At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them. Similar Field Jobs Popular with Other Job Seekers Valeter Motorclean Leicester Frith, Leicester (LE3), LE3 9QB From £23,000 to £26,000 per annum £450 per week average 2 weeks ago Weld Inspector Orion Wolverhampton (WV1) £21.26 - £24.89 hourly rate 1 week ago Vehicle Technician / MOT Tester Halfords Leicester (LE7) £31,827 - £35,000 per annum + bonus 1 week ago CNC Programmer (Turner) Ernest Gordon Recruitment Atherstone (CV9) £40000 - £45000 per annum + Bonus + Progression + Training 1 week ago Wet Spray Painter Siamo Group Ltd Leicester (LE5), LE5 £12.90 per hour 1 month ago TIG Welder SolviT Recruitment Ltd Wigston, Leicestershire £18.92 - 18.92 per hour 4 weeks ago Service Manager // Wolverhampton, UK // Welding equipment Protea Recruitment Ltd Dudley (DY3) £30,000 per annum 1 week ago Head Housekeeper Interaction - York Redditch, Worcestershire £35,009.60 - 35,009.60 per year 2 weeks ago Upholsterer Workforce Recruitment Group Limited Flint, Flintshire Up to £38,000 per annum Overtime: Paid at 1.5x the standard rate – reg 2 weeks ago Mig welder/Fabricator Interaction Finance Loughborough, Leicestershire £33k - 38k per year 1 month ago Customer Service jobs Customer Service jobs in Channel Isles Administration jobs Administration jobs in Channel Isles Jobs in Channel Isles Totaljobs About us Work for us Media centre Partners Jobseeker Jobs Jobseeker login Salary Planner Jobseeker help centre Career advice Recruiter Courses Advertise a job Recruiter login Contact us – recruiters Recruiter advice Recruit internationally Let's connect Apps Privacy policy Terms and conditions Cookies Compliance Accessibility The Stepstone Group UK Ltd © 2026