Finance Administrator

Job Description

This is a hybrid role once training is complete with 2, maybe 3 days per week in the office in Leeds.

Purpose of the Role

This exciting opportunity has arisen to join a growing Client Money Team within our Broker Network business, part of the wider Ardonagh Group. You will be responsible for the accurate reconciliation of our Members’ Insurer accounts to their broking systems in accordance with FCA regulations and agreed service level agreements.

What you will do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

Reconciliation of Insurer Settlements for allocated members in accordance with FCA regulations, Insurer requirements and internal procedures.
Management of own workload to ensure work is being completed to the agreed Service Levels (SLAs) and quality standards.
Communicate and build relations with external Brokers & businesses to investigate and resolve any queried transactions, resolving these effectively and providing great customer service.
Fulfil your responsibilities in line with agreed processes to achieve agreed objectives, and in doing so, ensure compliance with the client and insurer money rules within the FCA Handbook, identifying and recording any breaches of FCA rules.
Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Department.
Willingness and ability to apply existing skills to other ad-hoc tasks, as required by management.

Who we are looking for

This is an opportunity for a detailed orientated, organised, proactive individual with the ability to communicate clearly and effectively and who can process high volumes quickly and accurately. We’re looking for a customer focused individual who thrives on providing an exceptional service to customers by working on their own and as part of a team.

Experience within an FCA regulated role and an understanding of Insurance Broking systems would be advantageous. However, full training will be given so if you’re detail focused and a quick learner with a passion for accuracy, this could be a great opportunity for you.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays
Opportunity to progress your career across the entire Ardonagh family
Pensions scheme for when you feel it’s time to retire
24-hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
The Spotlight Awards, where we shine a light on the brightest talent across our group
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality!

So if this sounds like you, and you are looking for a new challenge where you can learn and develop your career, then this could be a great opportunity for you.