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About us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.
But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
The Finance Operations Assistant is a key member of the finance team, supporting the day-to-day financial operations within the organisation. This role involves handling weekly billing, processing invoices, and addressing customer service queries.
This role also assists with financial reconciliations and helps manage operational tasks. The position ensures the smooth running of financial processes and collaboration between the finance and operations teams. Based out of our Aldgate, London office, this role reports directly to the UK Finance Manager.
Responsibilities
- Manage the end-to-end billing process, including raising and issuing invoices, credit notes, and payment allocations
- Reconcile customer accounts, investigate discrepancies, and resolve any payment disputes
- Maintain accurate financial records and ensure compliance with internal controls
- Assisting with customer recharge analysis
- Collaborate with customer service teams to address billing inquiries and disputes
- Foster strong relationships with internal departments and external vendors to facilitate effective billing processes
- Responsible for Payment gateway and revenue system reconciliation
- Ownership of the Refund Process
- Responsible for customer contract reviews
- Provide administrative support for the finance team and handle ad hoc tasks as required
What you’ll bring
- Degree qualified in either accounting or business
- Experience with Revenue Systems like Chargebee (desirable)
- Strong written and verbal communication skills
- Ability to meet deadlines
- Ability to solve complex issues
- Able to work under pressure
- Strong attention to detail
- Computer software skills, including Excel and other accounting packages
What we offer
- Performance-Based Bonus with rewards tied to your impact
- 6 additional days of flexi leave to recharge
- 5 fully paid sick days per year
- Wellbeing Support with access to confidential counselling through our EAP
- Access to our dedicated platform to support career growth
- Health insurance and a monthly wellness allowance
Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
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