Finance Credit Control Administrator

Role: Finance Credit Control Administrator

Salary: Up to £34,000 per annum + Bonus + Excellent Benefits

Location: Manchester (Hybrid working)

My client is a rapidly growing global organisation offering a range of services to the Professional Services sector. I am delighted to support them with the recruitment of a Finance Credit Control Administrator to join their Shared Services team in the Finance function.

The role holder will work closely with both the Cash Management and Credit Control teams on the cashbook and collections processes and will also be involved in several initiatives to improve and standardise cash management processes.

The Role:

• Daily updating of cashbooks, including applying cash receipts and escalating queries requiring investigation
• Re-issuing invoices to gain payment
• Contributing to monthly debt review meetings with key stakeholders
• Recommending continuous improvements to maximize efficiency and accuracy of existing systems and processes
• Managing own Zendesk tickets, adhering to agreed SLA’s
• Contributing to the development of the Finance team processes to ensure they are cohesive, efficient and effective
• Supporting other business areas of debt collection and cash allocation
• Investigating and resolving client payment queries, ensuring cash is applied to the account where appropriate
• Undertaking all activities required to collect Global aging debt including emailing and calling clients and/or their Accounts Payable teams

The Person:

• Outstanding numeracy, data management and manipulation skills
• Strong attention to detail and communication skills
• IT literate, including strong Microsoft Excel skills such as VLOOKUP and Pivot Tables
• Independent thinker, proactive problem-solver and able to ask for help when needed
• Resilient, with a willingness to listen, learn and incorporate feedback
• Diligent, analytical and able to work at pace
• Possesses a process improvement mindset
• Ambitious and keen to take on additional responsibilities
• Experienced in a Credit Controller role, preferably within a Shared Service Environment, and ideally with Billing experience too
• Knowledge of Sage Intacct

The role is based in their Manchester office, offering hybrid working with 3 days in the office and 2 days from home once you are up-to-speed. This is a fantastic opportunity to launch your career in a Shared Services environment where you can really add value and stretch your skillset.

If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Jen Dunthorne at GEM Partnership or, for a discreet conversation, call our Peterlee office.

GEM Partnership is acting as an employment agency on this vacancy.

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