Finance Manager - Customer & Commercial

We're ASOS, the online retailer for fashion lovers all around the world. 

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions. 

Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.

The Finance Manager will be responsible for leading the Trading and Returns area within Commercial Finance. The role requires a highly experienced individual with a strong track record operating in fast-paced retail/ecommerce environments. They will bring deep expertise in financial modelling, trading performance analysis and returns economics, and the ability to translate complex data into clear actionable insight to be presented back to senior stakeholders. The role blends current trading analysis and forward-looking commercial insights to drive topline growth and profitability while ensuring financial rigour, clarity and value creation. This role will lead high‑performing finance analysts, influence senior stakeholders, and play a critical role in shaping commercial strategy across the business.

The Details

Business partnering & commercial strategy

• Build deep, trusted relationships with Director and Exec-level stakeholders
• Support the ASOS long-term strategy by creating clear financial plans and measurable KPIs across Trading and Returns.
• Challenge and influence stakeholders constructively to optimise commercial outcomes.

Financial performance, insight & storytelling

• Own commercial trading performance, including all key trading KPIs and be comfortable presenting back analysis to senior stakeholders.
• Lead forecasting, budgeting and planning cycles for trading functions, ensuring clear links between strategy, performance and outcomes.
• Be the story teller for Trade & Returns at Month End, working closely with our Financial Accounting and FP&A team.
• Deliver clear, forward-looking insights on trading performance and key business drivers.

Business planning & investment

• Evaluate and support key trading & commercial initiatives, with quantifiable analysis and performance tracking post go-live.
• Ensure appropriate governance and financial discipline around spend and investment decisions.

Leadership & team development

• Foster a culture of ownership, curiosity, collaboration and continuous improvement.
• Lead and develop 2 high performing commercial finance analysts
• Build strong succession, capability and engagement across the team.
• Supporting our culture by championing Diversity, Equity & Inclusion strategies.

Process, controls & improvement

• Maintain control without slowing down pace, ensuring appropriate governance in a dynamic trading environment.
• Drive simplification, automation and continuous improvement in finance processes and reporting.
• Ongoing improvements in leveraging AI tools and techniques (e.g. Automation and generative AI) to drive growth across the business.
• Partner closely with FP&A to ensure consistency, accuracy and efficiencies

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

• Qualified accountant (ACA / ACCA / CIMA or equivalent).

  About You

• Significant post-qualified experience with a proven track record of operating in senior commercial finance roles within highly dynamic trading environments.
• Experience partnering senior leaders and influencing at Director/Exec
  
   level.
• Strong commercial acumen with the ability to translate financial insight into business action.
• Experience leading and developing high performing finance teams.
• Advanced financial modelling, forecasting and analytical skills.
• Track record of supporting business change, transformation or growth initiatives.

BeneFITS’ 

• Employee discount (hello ASOS discount!) 
• Employee sample sales 
• 25 days paid annual leave + an extra celebration day for a special moment 
• Discretionary bonus scheme 
• Private medical care scheme 
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits 
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role 

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.