Finance Operations Manager

Finance Operations Manager (Finance & Database)
£37,500 + Generous Benefits
Location: Winchester | Full-Time, Permanent

Are you a detail-driven operations specialist with a passion for finance, data, and systems? Do you thrive in a fast-paced environment supporting a dynamic and purpose-led team? This is a rare opportunity to take on a pivotal role as Finance Operations Manager (Finance & Database) within a respected educational environment.

Working closely with the Director of Development, you'll be at the heart of the organisation's operational success. Your primary focus will be managing the donor database (Toucan Tech), overseeing financial operations related to income and expenditure, and enabling the wider team to focus on external engagement.

You will lead on:

• Database integrity and management (25,000+ records)

• Donation processing, acknowledgement, and reconciliation

• Financial reporting and coordination with internal departments and international affiliates

• Compliance with data protection, finance, and fundraising regulations

• Office and systems management

• High-level support for major donor cultivation and reporting

• Maintain a secure, accurate, and up-to-date CRM

• Generate donor reports, mailing lists, and event data

• Process Gift Aid claims and manage donation platforms (e.g., Stripe, GoCardless)

• Provide data analysis and insight to support fundraising campaigns and Giving Days

• Assist in donor research and pipeline development

• Draft and review internal policies and procedures

• Liaise with third-party providers and internal stakeholders to ensure operational excellence

You are organised, collaborative, and confident in managing data and finance processes. You'll be comfortable balancing strategic thinking with hands-on delivery and enjoy working closely with colleagues across departments.

You will have:

• Strong experience with charity CRMs (Toucan Tech desirable)

• Experience in financial reconciliation, budgeting, and donation processing

• Excellent IT skills, including Excel and Office 365

• High attention to detail and accuracy

• Excellent written and verbal communication skills

• A sound understanding of GDPR and charity finance practices

• Competitive salary of up to £37,500 per annum

• 28 days' holiday (incl. bank holidays), with additional Christmas leave potential

• Generous pension scheme with up to 9% employer contribution

• Free lunch during term-time

• Access to a gym, library, cultural events, and CPD support

• Cycle to work scheme and employee referral bonus

This is a full-time position (37.5 hours/week).

Apply now or reach out for a confidential chat :

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