Finance Operations Manager

JOB PROFILE:

The Finance Operations Manager will be responsible for overseeing the operations of our retail fund products. Key responsibilities include:

Operational Management of Retail Funds

• Manage operational aspects of EIS Funds and VCTs, including fundraising,


• share allotments, buy‑backs, EIS compliance statements, dividend reinvestments, and fund allocations.


• Oversee direct EIS application workflows, including appropriateness escalations, mandate list monitoring, fee checks, application reviews, and adviser fee validation.


• Maintain ownership of client systems for both EIS and VCTs, ensuring data accuracy and reliable processing.


• Check and approve payment of proceeds, adviser fees, and client invoices.


• Ad-hoc projects.

Allocations, Sales, and Performance Fees

• Check and approve investment allocations for each investment.


• Conduct sale allocation checks, lead on complex sale allocation calculations and the determination of performance fees.


• Manage the full divestment process, ensuring correct investor allocations.


• Work with investor relations to produce clear exit communications for clients.

Documentation, Reporting & Investor Communications

• Review and advise on the production of fund documentation, including memorandums, application forms, KIDs, value‑for‑money assessments, and other ad‑hoc materials.


• Lead on the production and review of high‑quality and timely investor documentation such as contract notes, tax certificates, valuations and periodic statements.


• Work with investor relations and fund administration teams to produce 6 monthly narrative updates.


• Produce de‑duplicated mailing lists for VCT communications.


• Support on the production of board reports and management information across EIS and VCT operations.

Compliance, Regulatory Support & Governance

• Work closely with compliance on AML escalations, portfolio company queries, Consumer Duty reporting, board reporting and AIFM requests.


• Support regulatory reporting by ensuring accurate and timely operational data delivery.

Cross‑Team Liaison & Stakeholder Management

• Act as a key liaison between investment, distribution, finance and compliance teams, ensuring efficient information flow across the organisation.


• Provide EIS investment forecasts to support both investment and distribution decision‑making.


• Collaborate with finance to raise annual EIS management fees in line with client holdings.


• Monitor the performance of third‑party providers (including the custodian, registrar, receiving agent, and depositary) and assess new requirements or appointments.

Reconciliations, Data Integrity & Fund Accounting

• Perform periodic cash and stock reconciliations.


• Periodically review debtor balances and client cash balances, resolving aged items and working with investor relations to communicate surplus balances to clients.


• Maintain and review operational error logs, identifying patterns and driving process improvements.

JOB HOLDER (Typical Competencies, Qualifications & Experience):

• Outgoing, driven, and have an enthusiasm to learn.


• An understanding of EIS and VCT funds, and the operating systems used to run EIS funds would be preferred.


• Enjoy operating and developing processes and systems.


• Sound numerical and analytical skills.


• Excellent writing skills and be a strong communicator.


• Focused, highly organised with attention to detail in everything you do.


• Solid project management skills.


• Flexible to take on additional tasks as and when required.


• Proactive self-starter who thrives within a fast-growing investment business.


• Experience of working in a financial or regulated environment.


• Highly organised with the ability to prioritise multiple tasks and deadlines.


• Strong Microsoft Office skills with a solid working knowledge of Outlook, Microsoft Word and Excel are essential.