Finance Service Desk Analyst

Marks Sattin is working with a leading global law firm to recruit a Finance Service Desk Analyst.

As a Finance Service Desk Analyst, you'll be the first point of contact for finance-related queries from internal teams and external suppliers.

Our client is looking for candidates with a good understanding of billing and payment with an interest in a career within finance. This role is ideal for someone with strong communication skills and a background in finance support or service desk environments.

For this role, they will pay up to £31,000 on a 35 hour working week and hybrid working (50% WFH). Other benefits include up to 28 days holiday (plus BH) and a bonus scheme!

Key Responsibilities of the role include:

• Provide first-line support for finance queries and issues.
• Manage and resolve tickets across various finance workstreams.
• Communicate clearly and regularly with stakeholders.
• Collaborate with other teams to ensure timely resolution.
• Contribute to process improvements and team reporting.
• Maintain documentation and support daily operational tasks.

What We're Looking For

• Strong communication and customer service skills.
• Experience using ticketing systems (ideally ServiceNow).
• Ability to prioritise, manage time, and work under pressure.
• Numerate with good problem-solving skills.
• Professional and proactive attitude.
• Understanding of finance processes (e.g., billing, payments).

If this could be of interest, please apply!

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