Financial Lines Claims Handler

Company : Arthur

Job Description - Financial Lines Claims Handler

A reputable Lloyd's Insurer and Syndicate is seeking a Financial Lines Claims Handler to join their highly regarded claims department based in the heart of the Lloyd’s Insurance market. As a Financial Lines Claims Handler you will be responsible for handling claims that occur out of their Financial Lines classes. You will be expected to ensure the proper servicing and settlement of claims within your designated authority. Working in collaboration with Senior Handlers and Claims Managers whilst at all times maintaining the highest standard of technical file handling and customer service.

Your Role:

Manage, assess and adjust assigned claims, ensuring that coverage is accurately accessed, and file reserving is correctly set / maintained
Proactively manage claim files ensuring all documentation is correctly filed and claims are regularly updated, diaries and managed proactively
Ensure that claims are handled promptly, fairly and with integrity in accordance with the companies claims management guidelines
Work closely with claims management and other team members as required on individual claims
Maintain portfolio of Financial Lines TPA/DCA loss bordereau and payments
Receive mentoring and coaching from experienced senior claims handlers / claims managers
Maintain the highest standards of communication with claims management and underwriting to ensure that information on significant claims and claims trends is shared expeditiously
Ensure large loss information is shared promptly and large loss reports are issued appropriately
Liaise with other departments as appropriate including but not limited to Underwriting, Finance, Actuaries and Reinsurance
Attend market claim meetings as required
Liaise with brokers, stake holders and policy holders as required
Assist with reinsurance issues as required

Your Skills, Experience and Qualifications:

Relevant Financial Lines claims handling experience
Working Knowledge of ECF2
Willingness to continue to develop knowledge of Insurance and related issues through formal and informal learning / exams
Ability to prioritise and organise workload and meeting deadlines
Ability to develop and sustain relationships with internal and external customers
Working knowledge of general insurance and its underlying principles
Knowledge of FCA / PRA and Lloyd's rules and guidelines

For more information, please contact me on or

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Financial Lines Claims Handler

Job Description - Financial Lines Claims Handler

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