Financial Promotions Partner - FS

Internal use only - Grade F

About us

We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.

About the Role

Responsible for delivering robust 1st line assurance through providing ongoing support, advice and the review of business and regulatory requirements in financial communications. Whilst ensuring the strategy of FS integration and elevation of our Very Pay proposition is appropriate to drive positive business and customer outcomes.

Key Responsibilities

• Responsible for reviewing all communications containing financial service content against business and regulatory requirements within agreed SLA’s, providing upfront consultations where required.
• Support with the investigation and resolution of customer queries relating to financial promotions.
• Produce and analyse monthly reports detailing KPI’s to provide assurance, highlight any emerging risks and aid planning.
• Conduct regular pre/post live customer journey & communication checks to ensure the content meets sign off requirements.
• Understand, execute, evidence and monitor key controls to effectively manage risks, whilst exploring ongoing enhancements.

About you

• Experience of working in a regulated Financial Services environment would be beneficial but not essential
• Awareness and the ability to build a good understanding of the Advertising standards and Financial Promotions regulations.
• Self-motivated, with the ability to work independently and as part of a collaborative team.
• Expertise in relationship management at varying levels of seniority and roles across the business.
• Resilient and work well under pressure.
• Active listening skills to ensure accurate capture and understanding of information to help form a balanced view.
• Great communication skills with the ability to articulate a 1st line view, comfortable presenting to senior stakeholders and influencing decisions. 
• A collaborative, adaptable approach - you thrive in a fast-changing environment with multiple moving parts.

Some of our benefits

• Flexible, hybrid working model
• Inclusive culture and environment, check out our Glassdoor reviews

• £1000 flexible benefits allowance to suit your needs
• 30 days holiday + bank holidays
• Udemy learning access
• Bonus potential (performance and business-related)
• Up to 25% discount on Very.co.uk

• Matched pension up to 6%
• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st Stage - Initial Teams call with Hiring Team.

2nd Stage - A one-hour formal interview where you can expect both competency and technical questions.

Please do let us know if you require any reasonable adjustments.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.