Fire & Security Operations Manager

Fire & Security Operations Manager

About the Role

Integrity Security Group is seeking an experienced, motivated, and self-driven Fire & Security Operations Manager to lead and develop our growing Fire & Security division.

This is a pivotal role within the business, responsible for overseeing day-to-day operations, ensuring projects are delivered to the highest standards, supporting and developing engineering teams, and maintaining excellent client relationships.

This hands-on, client-facing position is ideal for an individual who combines strong technical expertise with operational leadership and commercial awareness.

Key Responsibilities

Operational Leadership

* Provide hands-on technical support and expertise across all aspects of fire and security projects.

* Oversee project delivery, ensuring work is completed safely, efficiently, and to a high standard.

Team Management & Development

* Lead, mentor, and support engineers across the division.

* Monitor performance and encourage continuous professional development and high-quality workmanship.

Compliance & Standards

* Ensure all operations comply with industry standards, regulations, accreditations, and health & safety requirements.

Client Relationship Management

* Attend client meetings and conduct site surveys.

* Build and maintain strong working relationships with both new and existing clients.

Quotations, Surveys & Audits

* Assist with preparing quotations, tenders, and project estimates.

* Conduct engineer audits and identify opportunities to improve service delivery and operational performance.

Business Growth

* Support the continued growth of the division by identifying and developing additional sales opportunities within existing accounts.

Internal Collaboration

* Work closely with scheduling and administration teams to ensure smooth operational delivery and excellent customer service.

About You

To succeed in this role, you will have a strong background in the fire and security industry, alongside proven leadership experience and a proactive, solutions-focused mindset.

Requirements:

* Proven experience within the fire and security industry, with strong technical knowledge across relevant systems.

* Previous experience in a management, supervisory, or senior engineer role.

* Good understanding of industry compliance, accreditations, and health & safety standards.

* Ability to produce detailed surveys, quotations, and estimates.

* Strong communication and interpersonal skills with the ability to build relationships across teams and with clients.

* Commercial awareness and the ability to identify new business opportunities.

* Full UK driving licence.

What’s On Offer?

This is an exciting opportunity to join a respected and growing organisation where you can play a key role in shaping the future of the Fire & Security division.

Benefits

* Competitive salary of up to £65,000.

* Achievable annual bonus scheme linked to division performance and growth.

* Use of a company vehicle or car allowance – to be confirmed/ discussed further during the interview process.

* 23 days holiday entitlement, increasing with length of service.

* Opportunity to play an integral role within a growing and ambitious business
Only candidates based in UK and eligible to work in UK are allowed