K

Fire and security supervisor

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Job Description - Fire and security supervisor


Key Purpose of the Job

Area Engineering Supervisor to assist the Regional Manager in delivering performance, motivation and excellent customer service to Kings customers. Providing a field-based link between the Service department(office) and security Engineers, including Fire.

Key Job Responsibilities



  • Support the REM and Installation Manager (IM - where requested) in all aspects of the business.

  • Assist schedulers with Engineer skill matrix to maximise SLA & KPI performance.

  • Assist the teams in case of sickness, leave or resource problems.

  • Attend operational meetings with or in place of REM.

  • Assist with field-based Engineers Performance Appraisals

  • Monitor poor performance and develop improvement plans locally, assist with improvement of Engineer performance by application of company procedures where necessary.

  • Support Engineers technically and assist with problematic sites to resolve any issues.

  • Assist the REM and/or IM with project planning/implementation.

  • Rota management of call out to provide each region with full cover.

  • Carry out Security Engineer & Technical audits, meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.

  • Carry out Subcontractor audits, ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance. Provide detailed reports and feedback on Sub-Contractor installations.

  • Carry out fleet audits and stock take of team vehicles in line with company procedures.

  • Field based management for any complaints and attend site/customer meetings where required.

  • Assist with timesheet submission before the agreed deadline for approval.

  • Assisting the REM with Engineer timekeeping and monitored via company tools/applications.

  • Support the REM & IM in all aspects of service and installation delivery.

  • Assist to recruit, motivate, manage and retain a highly skilled Fire and Security Engineering resource within their area.






Requirements

Essential requirements for the job



  • Customer focused.

  • Excellent people skills

  • PC Literate

  • Team player

  • Strong interpersonal and communication skills

  • Self-motivated and confident

  • Ability to prioritise workloads

  • Exceed all tasks given

  • Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers

  • Ability to work within a continually changing environment

  • Basic Fire Systems knowledge






Benefits

Benefits



  • Performance Related Bonus - opportunity to earn up to additional £2,000 yearly (paid quarterly)

  • High OTE available

  • Paid Travel time after 30 minutes

  • Paid Overtime at premium rate

  • Standby allowance for on call

  • Full Remote Technical Support

  • Company Car with private use option

  • Life Insurance

  • Company Health Care Plan

  • 25 days holiday + 8 bank holidays

  • Day back in lieu when bank holiday worked

  • Immediate start available

  • Career development opportunities

  • Referral Scheme

  • Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs

  • Wagestream – Get instant access to your wages through our financial wellbeing tool.







Original job Fire and security supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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