First Party Fraud Specialist

Business Unit : Chief Operating Office - Fraud

Salary range: £38,400 - £55,000 per annum DOE

+ red-hot benefits

Location : Remote - work from anywhere within the UK

Don’t settle for dull. Live a life more Virgin. Our Team

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe.

They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’re seeking an inspiring and engaging First Party Fraud SME who is insatiably curious and isn’t afraid to challenge the status quo.

As a member of the fraud strategy team, you’ll be responsible for supporting our efforts in detecting, preventing and mitigating first party fraud on our unsecured products (credit cards, loans & bank accounts). You’ll work closely with stakeholders in commercial, credit risk & operations to develop robust fraud strategies to prevent credit abuse risk. We’re seeking a skilled, enthusiastic professional who can make an impact.

What you’ll be doing

Supporting the development of first party fraud strategies and controls to detect and prevent credit abuse.

Developing a fraud handbook to support the business and management of first party fraud cases.

Conducting root cause analysis on first-party fraud events to identify control gaps and supporting the First Party Fraud Strategy Manager with the delivery of mitigating controls.

Developing data-driven controls to detect and prevent first-party fraud.

Working collaboratively with stakeholders within Fraud Analytics, Fraud Operations, Credit Risk and Commercial to ensure robust controls are in place.

Leading the delivery of change initiatives aligned to first party fraud typologies.

Champion upstream control improvements outside of fraud systems.

Supporting the development of the Money Mule prevention strategy

Keeping up to date on emerging fraud trends and techniques

Developing & monitoring a range of KRI’s in relation to First Party Fraud, supporting the resolution of any breaches.

We need you to have

E xperience of developing and implementing successful fraud prevention strategies and initiatives to prevent first party fraud.

Knowledge of CIFAS rules and procedures in the context of first party fraud.

Significant knowledge and understanding of first party fraud risk and industry trends to identify risks that may impact our organisation.

Proven s trong analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

Ability to articulate complex analytical concepts to non-technical stakeholders.

Proficiency in one or more programming languages such as SAS, SQL, Python or R

Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more Up to five extra paid well-being days per year​

20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt

Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness

Ability to work anywhere in the UK​ (where the role allows)

And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role?

Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.

As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.

We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.

We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.

If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team [email protected] It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.