First Response Advisor

Law Graduates Wanted!!

Join Our Team as a First Response Advisor!

Are you ready to embark on a rewarding career in the legal industry? We are a dynamic law firm specialising in personal injury, housing disrepair, and conveyancing, with an office located in the heart of Newcastle. We are currently seeking a passionate and dedicated First Response Advisor to join our team in Newcastle upon Tyne.

What We Offer:

• A permanent position in a supportive and thriving work environment.
• A chance to make a real difference in people's lives by providing essential legal guidance.
• Hybrid working

Your Role:
As a First Response Advisor, you will be the first point of contact for clients seeking assistance. Your responsibilities will include:

• Engaging with clients via phone, email, and in-person, providing a warm welcome and professional support.
• Assessing client needs and directing them to the appropriate legal services.
• Maintaining accurate records of client interactions to ensure seamless service delivery.
• Collaborating with our talented team of legal professionals to enhance client experience.

Who You Are:
We are looking for someone who is:

• Enthusiastic and approachable: You genuinely enjoy helping people and have a knack for making clients feel at ease.
• Detail-oriented: You understand the importance of accurate information and documentation.
• Excellent communicator: Your verbal and written communication skills are top-notch, making you a reliable source of information.
• Team player: You thrive in a collaborative environment and contribute positively to team dynamics.

Why Join Us?

• Career Development: We believe in investing in our team! Benefit from ongoing training and professional development opportunities.
• Work-Life Balance: We understand the importance of balance and offer flexible work arrangements.
• Fun Environment: Enjoy a lively and friendly workplace culture where your contributions are valued and celebrated.

Ready to take the next step in your career? If you are passionate about providing exceptional client service and want to work in an energetic and supportive team, we want to hear from you!

Apply today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.