Flagship Store Manager

STORE MANAGER – YORK FLAGSHIP STORE

• Full-Time | 40+ Hours | 5 Days Over 7 (Includes Weekends)
• £35,000 per annum
• York City Centre

ARE YOU READY TO LEAD SOMETHING TRULY MAGICAL?

Join one of Yorkshire’s most loved independent brands and take the reins of their bustling York Flagship Store – the crown jewel of The Yorkshire Soap Company.

We’re looking for a passionate, commercially savvy Store Manager who can combine the sparkle of outstanding customer service with the structure and strength of solid retail leadership.

This isn’t just any store manager role – it’s your chance to make your mark in a business that values creativity, quality, and people above all.


WHAT MAKES THIS ROLE SPECIAL?

The Yorkshire Soap Company do things differently. Their stores are immersive theatrical experiences – filled with colour, fragrance, and a sense of magic that brings customers’ joy.

As Store Manager, you’ll be the heartbeat of the York store, setting the tone for the team, the shop floor, and the customers’ experience.

You'll have the freedom to lead your team with vision, flair, and purpose, and in return they’ll give you a supportive, progressive environment where your ideas matter and your efforts are recognised.


WHAT THEY’RE LOOKING FOR:

• Proven experience in retail management
• A natural ability to lead and inspire a team
• A sharp commercial focus and results-driven mindset
• A passion for beautiful visual presentation and exceptional service
• Strong organisational and time management skills
• A genuine love for people, storytelling, and all things Yorkshire!

YOUR DAY TO DAY:

• Lead and motivate your team to deliver extraordinary customer experiences
• Drive performance and meet sales and service KPIs
• Manage all aspects of store operations – from stock and staffing to safety and standards
• Handle rotas, recruitment, coaching, and team development
• Oversee financial and admin responsibilities – including payroll, budgets, and reporting
• Maintain a high level of visual merchandising that reflects the brand’s charm and quality

WHY YOU’LL LOVE IT:

1. A Proud Yorkshire Brand Their roots are local, their hearts are big, and their ambition is growing. Join a business that celebrates Yorkshire charm in every handmade product.
2. Unforgettable Service They don't just sell soap – they create magical moments. You’ll be at the centre of that experience.
3. A Creative, People-First Culture Bring your personality, your ideas, and your passion – they welcome them all.
4. Room to Grow With their growth plan in place, there are real opportunities to build a career there.
5. A Beautiful Place to Work Their stores are like theatre stages – each one a visual, fragrant, sensory delight.

SOUND LIKE YOUR KIND OF PLACE?
Apply now. They can’t wait to meet someone who’s ready to lead their flagship store into its next exciting chapter.

Please apply with an up-to-date CV.

If shortlisted, our client will contact you to discuss the role and your experience further.


Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.

By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments