Fleet Controller

Are you a Fleet Controller living in the Leeds area?

Are you looking for a Monday to Friday office based opportunity?

Hours of work, Monday to Friday, 40 hours per week between the hours of 7am - 7pm, start at 7am finish early, start later finish at 7pm

Permanent, full time position

Roles and Responsibilities of the Fleet Controller

• To take customer calls and log repair notifications.
• To ensure that vehicle breakdowns, defects and repairs are correctly logged, managed and processed.
• To action customer repair, maintenance and breakdown requests in a timely and cost-effective manner.
• To allocate appropriate Field Service Engineer response to meet customer requirements and all vehicle parts sales are recorded accurately and promptly.
• To support with the supervision of all maintenance and repair activities.
• Liaise with Service supervisors regarding any issues that may arise.
• Keep customers updated on the reported job progress.
• To provide effective customer service and build relationships with both internal and external customers.
• Deal with day to day queries from both internal and external customers.
• To reschedule jobs and resources according to emerging customer needs and resource availability.
• Ensure all service records are received from the appropriate Field Service Engineer and passed to technical team for assessment.

Requirements for this Fleet Controller role:

• Previous experience working as a Fleet Controller or from a similar background as a Hire Controller, Breakdown Controller, Defect Controller, Maintenance Controller, Rental Agent, Automotive Service / Aftersales Advisor from an automotive background.

Salary: £27,500 plus bonus.

So, what are you waiting for. Get in touch for further details and start that next journey on your career, we’re just a click away, apply now with your CV.