Fleet Coordinator - 4-on/ 4-off shift pattern

Do you enjoy solving problems and providing excellent customer service in a fast-paced environment?
This is an exciting opportunity for a Fleet Coordinator to join a leading logistics business based in Appleton, Warrington, providing essential support to HGV drivers and the wider fleet operation. As a Fleet Coordinator, you'll play a key role in ensuring vehicle breakdowns, repairs and maintenance are managed efficiently, helping to keep a large commercial fleet operating safely and effectively.

This Fleet Coordinator role would suit someone with previous customer service, logistics or fleet administration experience who enjoys working in a busy environment, can think on their feet and takes pride in delivering excellent service. You'll work closely with drivers, suppliers and internal teams, taking ownership of fleet incidents from start to finish. Due to the location and limited public transport links, candidates will ideally have their own transport to commute to site.

What will you be doing as a Fleet Coordinator?

Managing and coordinating vehicle breakdowns, repairs and routine maintenance with external suppliers
Responding to driver calls and resolving fleet-related queries within agreed timescales
Assessing reported vehicle defects and determining the appropriate course of action
Taking ownership of fleet incidents, liaising with accident management providers and operational teams through to resolution
Updating operations teams with repair progress and estimated completion times
Maintaining accurate fleet records, including breakdowns, defects and purchase orders
Updating and maintaining the internal fleet management system
Ensuring vehicle maintenance records are compliant with company procedures and legislative requirements
Monitoring supplier performance to ensure agreed service levels are achieved
Completing incident escalation documentation where required
Supporting the wider Fleet Administration team, including holiday cover
Keeping up to date with internal processes and operational updates
We would LOVE to hear from you if you have the following skills and experience:
Previous experience as a Fleet Coordinator, Fleet Administrator, Transport Administrator, Logistics Coordinator, Logistics Administrator, Customer Service Advisor, Helpdesk Advisor, Operations Administrator or Transport Planner

Previous experience working within a customer service, logistics, fleet or transport environment
Excellent communication and interpersonal skills with the confidence to build relationships at all levels
Strong organisational skills with the ability to manage multiple priorities
Excellent attention to detail and accuracy
Good problem-solving skills with the ability to remain calm under pressure
Competent using Microsoft Excel, Word and Outlook, with accurate keyboard skills
Ability to work independently whilst also contributing to a collaborative team
GCSEs (or equivalent) in English and Maths would be advantageous
A full UK driving licence and access to your own vehicle is highly desirable due to the location in Appleton, Warrington and limited public transport links.

What will you get in return for your work as a Fleet Coordinator?

£12.82 per hour (equivalent to £26,660 per annum)
Weekly pay
Full-time, 40 hours per week
4 on / 4 off shift pattern, working 6:00am - 6:00pm
Temporary assignment until the end of the year, with the potential for longer-term opportunities
Opportunity to earn overtime at enhanced rates
Performance-related bonus scheme
Free on-site parking
Paid annual leave (accrued)
Opportunity to join a leading logistics business within a supportive and friendly team
Valuable experience working within a busy fleet and logistics operation

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database
Only candidates based in UK and eligible to work in UK are allowed