Fleet Desk Manager

Job Role: Fleet Desk Manager
Location: Northampton
Hours: Monday to Friday - 40 hours per week - 8:30am - 5:30pm
Salary: Up to £67,500 Basic

About the Company:
A large nationwide fleet company is seeking a dedicated Fleet Desk Manager to join their Northampton team.

The Role:
The Fleet Desk Manager will lead the technical service team, ensuring all vehicles are maintained in line with legislation, manufacturer guidelines and contractual commitments. You’ll optimise vehicle availability, control maintenance spend and ensure the fleet management system is accurate and up to date.

Key Responsibilities:
Manage and lead the technical service team, including performance reviews, development and coaching
Set, monitor and report on team KPIs
Schedule and oversee mobile engineers and daily logistics
Oversee all vehicle maintenance and repairs (internal and subcontracted), ensuring cost-effectiveness and compliance
Maximise warranty claims and manage rechargeable damage processes
Negotiate with third-party repairers and suppliers to ensure competitive pricing and SLA adherence
Manage supplier performance, invoices and dispute resolution
Maintain strong customer relationships and ensure contractual service delivery
Ensure accurate use of fleet systems for reporting and cost controlRequirements:                                                                                                       
Proven experience managing technical staff
Strong IT skills
Excellent communication and organisational skills
Professional, proactive and solution-focused approach
Ability to influence and drive change
Full clean driving licenceBenefits:
25 days holiday + birthday, Christmas Eve & New Year’s Eve off (option to buy/sell leave)
Share Save Scheme
Profit Related Pay
Up to 10% employer pension contribution
Enhanced family-friendly policies
Employee discounts
1 Volunteering Day per year
Life Assurance & Personal Accident CoverHow to Apply
For more information, contact Macy at Kemp Recruitment on (phone number removed).
Reference: INDMM
Only candidates based in UK and eligible to work in UK are allowed