Floor Supervisor - Mamma Mia! The Party

Oak View Group is reinventing the way the world comes together. 

Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.

From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.

Mamma Mia! The Party is a unique combination of ABBA inspired musical theatre and Greek banquet – all within an elaborate setting specifically designed to entertain over 500 guests per show.

Join an exciting immersive musical theatre dining experience where no two shifts are the same and every service is high energy and guest focused. Take the next step in your hospitality career with a role that combines leadership, entertainment, and fast paced service at one of London’s most iconic venues.

What you'll be doing

• Leading and coordinating floor teams during high volume banqueting style service
• Delivering engaging pre service briefings to motivate and prepare the team
• Managing guest requests and resolving queries to ensure an exceptional experience
• Liaising with kitchen, management, and venue stakeholders to maintain smooth operations

What we're looking for

• Proven hospitality experience in restaurants, events, or bars is essential
• Strong leadership skills with experience supervising or guiding teams
• Confidence working in fast paced, high volume service environments
• Excellent communication and guest service skills with a proactive attitude

Good to know

This role is based at the O2 in North Greenwich and requires availability for weekends and late finishes including post midnight shifts. Candidates must be over 18 and comfortable working in a lively immersive dining and entertainment setting.Pays up to £15.75 per hour. Benefits include 40% off food and beverage across selected restaurants, meals on duty, excellent training and development opportunities, career progression, company perks, and access to employee support programmes, making this a fantastic opportunity for growth within a leading hospitality brand.

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we’d love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. 

All applicants will receive a response. Please note; this role is only open to applicants over 18.