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FOH Team Member

Job Description - FOH Team Member

Overview

Join the vibrant team at The Tavern on the Quays as you embark on an exciting journey in the hospitality industry. In this dynamic environment, you will be the face of our establishment, ensuring every guest has a memorable experience.

Key Responsibilities

  • Welcome and engage with guests, providing exceptional customer service.
  • Take orders accurately and efficiently, ensuring timely delivery of food and beverages.
  • Maintain cleanliness and organisation of the front of house area.
  • Assist in managing guest inquiries and resolving any issues promptly.
  • Collaborate with team members to ensure smooth operations during busy periods.

Requirements

  • Previous experience in a customer-facing role, preferably in hospitality.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and a positive attitude.

Nice to have

  • Knowledge of food and beverage offerings.
  • Experience with point of sale systems.
  • Flexibility to work evenings and weekends as required.
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