Food and Beverage Manager

About us:
Sunborn London is one of the most prestigious and unique hotels in London. We are a Yacht Hotel, providing around 10,000m² of beautifully designed floorspace and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf.
The Yacht is in Royal Victoria Dock just opposite Excel London.
As part of the Sunborn team, you will work with people who take pride in the property and are passionate about their jobs. Our team is our greatest strength, and we can’t wait to welcome the new F&B Manager.
Please find below few of our employees’ benefit:
Meals on duty
Employee discounts
Company pension scheme
Service charge
Internal transfer and promotion opportunities
Support in the development of your career
Preferential room rates for yourself and family
Job description
Salary:

£ 43,000 per year + Service Charge + Bonus. 45 hours per week, Mon – Sun, 2 Days off. Full- time, Permanent
Manage effectively a 100 seats cocktail bar; 80 seats fine dining restaurant; organising meeting and events up to 250 people.
· Direct and oversee all F&B operations across the hotel, from the daily operations to big events such as corporate meetings or weddings.
· Lead and support the Food and Beverage team. Recruit, train and develop your Team will be one of your main duties.
· Ensure that the highest levels of customer service are in place, make sure that all the staff follow the customer service training guidelines.
· Manage guest queries and complaint patiently.
· Evaluate guest satisfaction levels, focusing on constant improvement. Monitor our reputation tools such as

Tripadvisor

or

Revinate.
· Follow the budgeted guidelines about Food, Beverage, and Payrolls and liaise with Finance department to generate forecast.
· Accountable for monthly stock takes.
· Liaise with other department to ensure the smooth running of events and to develop new menus and procedures.
The Ideal Candidate:
· Have previous experience as F&B Manager within hotels.
· Have deep knowledge about Food Hygiene and all the Health and Safety legislation.
· Great knowledge about Food and Wines.
· Excellent organizational skills and ability to find solutions.
· Is truly passionate about customer service.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process