Food & Beverage Supervisor

As Food & Beverage Supervisor you are responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

•Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations

•Monitor, observe and assist in evaluating team member performance

•Support and assist team members in handling guest inquiries and requests and in resolving guest complaints

•Ensure compliance with health, safety, sanitation and alcohol awareness standards

•Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly

•Assist in monitoring inventory and inventory control

•To assist and support the F&B Management in creating an environment, which promotes staff morale, encouraging the Team to show pride in the F&B outlets and to use their skills and attitude to provide highest standards of service thus ensuring maximum efficiency.

•To consistently strive for innovation and creativity in product and service, that will increase volume and maximise sales and profitability and provide consistent quality service in the Bar and Restaurant.

Experience required:

•To have worked as a F&B Supervisor for at least 1 year

•Standards orientated with an eye for detail

•Strong managerial skills

•Evidence of cost control and purchasing

•Knowledge of health & safety and current legislation

•Influencer at all levels and able to get employee buy in to operating practices

•Good organizer

•Use of Micros an advantage

What will it be like to work for this Crowne Plaza Brand?

Crowne Plaza, London Ealing understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with Crowne Plaza, London Ealing.

Crowne Plaza, London– Ealing is a stylish, newly refurbished hotel ideally located in West London & within minutes of Hanger Lane and Park Royal underground stations.

The company offers a variety of employee benefits. The benefit scheme includes a health care plan, employee discount programmes as a member at IHG Group and various employee recognition schemes. Continuous learning and development is paramount to the hotel.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.