Food & Beverage Manager

We treat our people like family and our guest like royalty!
Directly connected to Terminal 4 of Heathrow Airport, the

Crowne Plaza & Holiday Inn Express T4

is a dual-branded hotel with 761 bedrooms in total and offers a range of food and beverage outlets, as well as 5 meeting rooms.
We treat our people like family and our guest like royalty!
The Food & Beverage Manager is an exciting and key role within the hotel operation. Joining an exceptional team, you will have overall responsibility for ensuring all guests and visitors have a truly personalized service experience from their arrival to their departure.

As our Food & Beverage Manager you will be a strategic business leader of the hotel's food & beverage operation including the restaurants, bars and lounges, room service, meetings and events. This position oversees the development and implementation of departmental strategies and ensures implementation of the group and brand service strategy and initiatives. The position ensures the food and beverage operation meets the group and brand's target customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department.

What we are looking for:
Direct day-to-day staffing requirements, plan and assign work alongside the Fourth system, and establish performance and development goals for the team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
Educate and train all team members in compliance with governmental regulations. Ensure that staff are properly trained in quality and service standards and have the tools and equipment to carry out their job duties.
Promote teamwork and quality service through daily communication and coordination with other departments.
Manage local food and beverage marketing programmes for the hotel. Participate in and maintain system-wide food and beverage marketing programmes and promotions.
Monitor local competitor and industry trends
You are a true people's person, with passion to delight our guest with amazing service
You will be obsessed about brand standards, with real passion for hospitality.
You will have the ability to remain calm during difficult situations, in a very busy environment.
You have a good working knowledge of food and beverages, and licencing regulation.
You are a great leader and strive to develop and motivate the team.
Previous experience as a Food & Beverage Manager in a hotel would be beneficial but not essential.

Our Food & Beverage Manager receive some excellent Company benefits:

• A competitive salary + Bonus Scheme
• 28 days paid holiday with an extra 5 days, following 5 years' service.
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free Meals on shift
• Pension cover
• Unrivalled Career Progression prospects
Apply now to be our new

Food & Beverage Manager!

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