Food & Beverage Manager / Rheolwr Bwyd a Diod

We're recruiting for a permanent full-time Food & Beverage Manager to join our team at Tredegar House.
A Welsh translation of this vacancy is available on our website.
The Hours: 1950 hours per annum. The contract on offer is an annualised one, this means you will be paid 1/12th of your salary every month although the amount of hours you actually work each week / month will vary, but will total 1950 hours across a 12 month period. Normal working hours are 09:00-17:30 with only minimal evening work required, no early mornings & no split shifts. Regular weekend and bank holiday working will be required.

The Salary:

£34,000 per annum

Duration : This is a permanent role which offers realistic salary progression based on annual reviews as well as personal and professional development opportunities.

Interview date: 28 June 24. Successful applicants will be asked to come in for a second interview on 08 July 24.

A drivers license and access to your own vehicle is required for you to undertake this role.
What it's like to work here

A place shaped by the local community, Tredegar House and its surrounding gardens and parkland stand proudly at the heart of Newports heritage.
Tredegar House has a bustling 80-seater cafe The Brewhouse which is open all year and is located outside the pay barrier, this means the public can visit the café alongside National Trust members and visitors. We also operate a take-away outlet which adjoins The Brewhouse, this is open weekends and school holidays during the spring and summer. We have external seating for approximately 200 people. We also have plans to grow our F&B offer over and increase the number of outlets across the next 12 months and beyond.
What you'll be doing
You'll oversee all aspects of F&B operations at Tredegar House. You'll need to recruit, induct, motivate, inspire, coach, and develop your team. You'll ensure your team have clarity of purpose and recognition of results achieved. You'll need to plan and prioritise your own time and that of your team, you will also need to delegate tasks to others. You'll host regular 1:1s with your direct reports (currently four) along with bi-annual performance reviews and regular full team meetings. You'll lead your large and diverse team through a significant period of change and growth.
You'll be visitor focussed and passionate about continually looking for ways to improve visitor experience.
You'll oversee all aspects of Health & Safety compliance including Food Safety, allergens, COSHH, staff training, risk assessments and complete regular audits.
You'll work to deliver KPIs and manage your P&L account to ensure budgets are delivered.
You'll identify new opportunities and work with your F&B Area Manager to make strategic decisions for the benefit of your operation.
You'll balance making money, delivering a great visitor experience, and ensuring the wellbeing of your team. At present approximately 60% of your time will be office based and 40% of your time will be visitor facing, leading your team by example, and being hands on within your F&B operation. The % of office time will likely increase as the operation and team grows.
We have a fantastic F&B Team at Tredegar but need to recruit an experienced F&B leader who will support the team to drive the business forwards. Along with leading your team, you'll work closely with the wider property team at Tredegar House to ensure a cohesive 'one team' approach and an exceptional holistic visitor experience. You'll also work closely with your F&B Area Manager (your line manager), as well as collaborate with and support the wider South Wales F&B Team.
Please read the role profile available on our website.
Who we're looking for

Wed love to hear from you if youre:
An experienced leader of people within a high-volume F&B environment.
Someone with a positive, can-do attitude.
Someone who is highly organised, able to priortise, meet deadlines and delegate.
Someone who is confident leading a large and diverse team through change and growth.
Someone who can recruit, induct, motivate, inspire, coach, and develop teams.
Someone who is visitor focussed and passionate about continually improving visitor experience.
Someone with Level 3 food safety experience who is confident in overseeing Health & Safety compliance.
Someone with experience in delivering KPIs and managing a P&L.
Someone with strong written and verbal communication skills and who it highly IT literate.
Someone who can identify new opportunities and make strategic decisions for the benefit of your operation.
Applications close Sunday 19th May 2024. Only applications with covering letters attached will be considered. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position as soon as possible to avoid disappointment.
The package
The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Tax-free childcare scheme
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places

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