Food & Beverage Supervisor

FOOD & BEVERAGE SUPERVISOR
£27,000 per annum (£25,000 + £2,000 per annum guaranteed service charge payment)
An additional end of financial year service charge bonus also paid
4 weeks holiday rising to 5 weeks with service
8 Bank holidays
Free car parking
Employee uniform
In addition you will enjoy a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 Red Star, Award winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. 22-bedroom hotel with the many charming lounges all with open fires as well as the sumptuous 3 Rosette Mulberry Restaurant.
Please see our website for a full list of facilities and bedrooms as well as sample menus for our restaurant and private dining guests.
The Role
You will be supporting the Food & Beverage Manager for our 40 cover Mulberry Restaurant offering 3 Rosette standard food across breakfast, lunch and dinner service. Our restaurant also hosts private events, conferences, celebration dinners & weddings. Traditional afternoon tea is served in our sumptuous lounges and outside terraces.
Candidates must have a passion for food and wine and guest service and be willing to work across the range of food and beverage areas of the hotel.
Shifts are completed 5 days per week, flexible shifts covering breakfast/lunch/dinner on a rota basis including weekends.
Duties include;
Ensuring the restaurant is set for service and all mis en place is prepared
Ensure correct staffing for service and all staff are smartly presented
Briefing all staff on service issues/information for their shift
Welcoming guests and taking food and drink orders
Hosting the restaurant during service and assisting and coaching staff with food and drink service
Conducting satisfaction checks to ensure guest satisfaction
Ensuring food and beverage service standards in the lounge are achieved and ensure seamless service across departments
Ensure correct billing for all diners
Ensure cashing up and end of day is carried out at the end of the shift
Ensure the restaurant is closed down at the end of service and left ready for the following service shift
Hosting and running events, weddings, conferences and private dinners
Assisting with recruitment and induction of new team members
Training, skills training and coaching a team of permanent/casual employees
Ensuring the department meets the Company and legal requirements in relation to Health and Safety and Food Hygiene
Requirements
Previous supervisory experience in a quality restaurant environment required.
A proven record of experience in planning, training and supervising a team to ensure excellence in guest service.
Good knowledge of food and wines.
A flexible and adaptable approach to work and the ability to adapt to the different service requirements across food and beverage areas.
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