Are you looking to build a long-term career in financial planning and wealth management?
Titan Pensions & Investments is seeking a motivated and ambitious Foundation Trainee to join our team on a structured six-month development programme. This unique rotational role has been designed to provide hands-on experience across both our Client Support and Paraplanning functions, giving you a comprehensive introduction to financial planning, client servicing, advice delivery and the regulatory environment. This is a full time office based role in Kettering.
During the programme, you will spend approximately:
- 3 months within Client Support
- 3 months within Paraplanning
At the end of the programme, your performance, strengths, career aspirations and business requirements will be assessed to determine progression into a permanent role within either the Client Support or Paraplanning team.
This is an excellent opportunity for someone looking to establish a career within financial services and gain exposure to multiple areas of a successful wealth management business.
About the role
Client Support Rotation
During your Client Support placement, you'll learn how to deliver an exceptional client experience by:
- Answering incoming calls from clients and providers professionally and efficiently.
- Maintaining and updating client records across internal systems.
- Processing client instructions, including withdrawals, contributions, valuations and reporting requests.
- Liaising with platform providers and product providers to obtain information and resolve queries.
- Submitting and tracking new business applications.
- Investigating and progressing outstanding cases through to completion.
- Providing regular updates to clients and advisers.
- Supporting periodic activities such as annual tax packs and client reporting.
- Developing a strong understanding of client service standards and operational processes.
Paraplanning Rotation
During your Paraplanning placement, you'll gain exposure to the technical side of financial planning by:
- Preparing annual review packs and supporting documentation for adviser meetings.
- Assisting in the preparation of suitability reports and recommendation documents.
- Conducting product, fund and provider research.
- Supporting cashflow modelling and financial planning analysis.
- Preparing new business submissions and platform instructions.
- Maintaining accurate records across back-office systems.
- Learning financial planning processes, compliance requirements and advice standards.
- Developing technical knowledge across pensions, investments and protection planning.
About you
Essential
- Educated to A-Level standard (or equivalent).
- Excellent written and verbal communication skills.
- Strong organisational and time management abilities.
- High attention to detail and accuracy.
- Good working knowledge of Microsoft Office applications.
- Ability to manage multiple priorities in a busy environment.
- Positive attitude and genuine desire to learn and develop.
Desirable
- Interest in financial services and financial planning.
- Previous customer service or administrative experience.
- Awareness of pensions, investments or personal finance.
- Interest in studying towards professional financial planning qualifications.
About You
We're looking for someone who is curious, proactive and eager to build a successful career in financial services.
You'll be someone who:
Is Curious and Keen to Learn
- Enjoys developing new skills and knowledge.
- Asks questions and seeks feedback.
- Takes ownership of their personal development.
Communicates Effectively
- Can communicate professionally with clients, providers and colleagues.
- Adapts their communication style to different audiences.
- Demonstrates empathy and professionalism when handling enquiries.
Takes Ownership
- Takes responsibility for assigned tasks.
- Follows work through to completion.
- Provides updates and escalates issues when required.
- Looks for solutions and ways to improve processes.
Works Well as Part of a Team
- Builds positive working relationships.
- Collaborates effectively across departments.
- Contributes positively to team culture and shared objectives.
Pays Attention to Detail
- Produces accurate, high-quality work.
- Follows established processes and procedures.
- Maintains excellent standards of record keeping and documentation