Fraud Prevention Manager

Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.

From this continued success they are now looking to recruit a Fraud Prevention Manager to allow them to continue their exciting growth plans.

Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values. Does that sound like something you'd like to be part of?

As a Fraud Prevention Manager, you will act as an established point of contact for the business and lead the development and implementation of comprehensive fraud detection strategies and develop robust business procedures that balance fraud loss, risk factors and customer experience to ensure that our client meets its statutory and regulatory requirements as set out in the FCA Framework Document.

Role responsibilities;

• You will ensure comprehensive fraud investigation and detection takes place daily in line with Fraud and Financial Crime frameworks.
• Oversight of the Fraud Monitoring processes to ensure that accounts and transactions are regularly reviewed to identify any fraudulent activity.
• Identify fraud trends and develop reports and KPIs in relation to potentially fraudulent activity
• Helpdesk - Fraud & Financial Crime queries
• Conduct periodic root cause analysis and identify gaps in systems to predict and prevent risk.
• Lead on fraud prevention initiatives and implementing business change and recommending process improvements
• Running of Fraud Forum and internal provision of fraud & financial crime training

Key skills required;

• Experience in a similar role within a consumer credit background
• Excellent knowledge of leading procedures in fraud principles, processes and practices
• Demonstrable knowledge of the FCA Handbook and appropriate sourcebooks (CONC/PRIN/SYSC/GEN/COCON/FIT)
• Proficiency in fraud applications and supporting technology programmes
• Strong working knowledge of AML/CFT, Data Privacy and Bribery legislation and regulation
• Strong analytical and reporting skills

So, why would you want to work here?

They have a great working environment and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It's a truly collaborative place to work.

They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you'll never be too far away from colleagues.

This role is based in Newport, with 2 days in the office per week, giving you the best of both worlds. During training/probation you will be required to be in the office 5 days per week.

Benefits you can expect:

• 25 days annual leave + bank holidays
• 2 additional days holiday after 5 years' service
• Birthday day off
• Opt in Private Medical Insurance
• Subsidised gym membership at £18.75 a month
• Cycle to Work Scheme
• Electric Car Scheme
• Buy Annual Leave Scheme
• Half day seasonal shopping
• Auto enrolment pension - 3% employer contribution subject to eligibility
• Life Assurance 3 x basic salary

Employee Assistance Programme available Our client is proud to be a member of Stonewall's Diversity Champions programme and are committed to improving workplace inclusion.