Freight Forwarder

Location: Southampton, UK
Job Type: Full-time - office based

About Us:

Join one of the UK's fastest-growing logistics companies as a Freight Forwarder. With offices across the UK and Europe and over 250 global network locations, we are expanding our team in Southampton to include a proactive and experienced individual.

Key Responsibilities:

• Efficiently manage and process multimodal freight shipments.
• Book shipments with shipping lines, agents, and hauliers.
• Provide exceptional customer service by tracking shipments and keeping clients informed.
• Handle customs clearance processes for both imports and exports.
• Create orders, negotiate rates, and manage invoices to maximise profit margins.

Skills & Qualifications:

• Proven experience in multimodal freight forwarding operations.
• Knowledge of customs clearance processes is preferred but not essential.
• Strong understanding of transport and global logistics.
• Excellent communication and customer service skills.
• Robust negotiation skills to secure the best deals.
• Ability to build and maintain strong client relationships.
• Highly organised, detail-oriented, and capable of meeting tight deadlines.
• Strong IT literacy and ability to thrive in a fast-paced environment.

Benefits:

• Competitive salary range, dependent on experience.
• 25 days holiday plus bank holidays.
• Contributory pension scheme.
• Cycle to Work scheme.
• Contributory Health Cash Plan.
• Employee Assistance Programme.
• Access to free and discounted financial advice.
• Full use of industry-leading systems and software.
• Friendly and sociable team environment.
• Smart casual dress code.
• On-site parking.
• Unlimited free tea and coffee, plus regular cake and biscuits.

To apply for the Freight Forwarder position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.