Freight Forwarder

Position: Freight Forwarder
Location: Ipswich
Salary: £28,000 - £32,000

Our client is seeking a European Road Freight Forwarder to join their operations team. This role will involve managing European freight movements from planning through to delivery, ensuring smooth coordination and efficient handling of all transport requirements.

Job Overview

Manage and coordinate European road freight movements across full loads, part loads, and groupage operations using subcontractors and owner drivers
Coordinate collections, deliveries, sea crossings, and operational changes relating to delays or transport issues
Build and maintain strong relationships with customers, suppliers, and transport partners while supporting new business opportunities
Negotiate customer and supplier rates to support commercial performance and profitability
Provide accurate quotations and operational updates to customers and internal teams
Complete customs documentation and cross-border freight administration for UK and European shipments
Maintain accurate transport management system records including pricing, KPIs, and shipment documentation
Monitor service performance and communicate effectively with customers, suppliers, accounts, and internal departments
Ensure all operations are completed in line with company procedures and compliance requirements
Support out-of-hours operational requirements where required by the businessJob Requirements

Previous experience within European road freight forwarding, transport, or logistics operations
Strong understanding of European road freight movements including groupage, part loads, and full load operations
Experience coordinating subcontractors, hauliers, and owner drivers
Understanding of customs procedures and cross-border freight documentation
Knowledge of import/export processes and European freight compliance requirements
Rail freight or multimodal logistics experience would be advantageous
Commercial awareness with the ability to negotiate rates effectively
Confident using transport management systems and maintaining accurate operational recordsSalary / Benefits

£28,000 - £32,000 DOE
Monday to Friday office hours
Supportive team environment
Long-term progression opportunities
Full Benefits to be discussedBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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