Freight Forwarder

A well-established, family-owned freight forwarding company based in Eastleigh, Southampton, is looking for a dynamic and quick-thinking individual to join their friendly team.

This role is ideally suited to someone with extensive customs clearance experience who is looking for a long-term opportunity within a stable business. If you thrive in a fast-paced freight forwarding environment and enjoy delivering excellent customer service, we'd love to hear from you.

The Role

You will be responsible for managing freight forwarding operations with a strong focus on customs clearance, ensuring shipments are processed accurately, efficiently, and in full compliance with customs regulations.

Key Responsibilities

Complete import customs entries accurately and efficiently.
Handle customs clearance documentation and ensure compliance with all relevant regulations.
Coordinate import and export shipments.
Liaise with customers, hauliers, shipping lines, and customs authorities.
Manage FCL and LCL shipments where applicable.
Ensure all documentation is completed accurately and within required timescales.

What We're Looking For

Essential

Extensive customs clearance experience within a freight forwarding environment.
Proven experience completing import customs entries.
Experience using customs software (ASM experience is preferred, although experience with other customs systems is welcome).
Good working knowledge of CNS Destin8.
Strong organisational skills with excellent attention to detail.
Excellent communication skills and the ability to work effectively as part of a team.

Desirable

Sea import freight forwarding experience.
Export customs clearance experience.
Knowledge of T1 Transit procedures.
Experience handling both FCL and LCL shipments.

What We Offer

Competitive salary of £29,000–£35,000, depending on experience.
Monday to Friday working hours – 9:00am to 5:30pm.
Permanent, full-time employment.
A friendly, supportive working environment within a long-established family-owned business.
Long-term career stability and the opportunity to be part of a knowledgeable and experienced team
Only candidates based in UK and eligible to work in UK are allowed