Front Desk Receptionist for Reputable Business

Are you looking to work as part of a highly efficient and exciting team within a first class hospitality environment? Based just 10 minutes out of city centre this company is well established and extremely reputable establishment within Birmingham. This high responsibility and varied role will allow the successful individual to manage a high end Reception desk on a full time, permanent basis. This role is 37.5 hours a week, covering a rota across the full week, Monday to Sunday) with the successful candidates needing to be flexible to suit. The responsibilities of the role are (but not limited to):

• Meeting and greeting clients, checking them in and out, handling qieries
• Processing payments
• Handling incoming calls in a professional manner
• Working closely with the membership and marketing team to meet targets and draw in new customers
• Offer a first class service and go above and beyond to maintain a trusted and highly reputable brand name acting as an ambassador for the company
• Leading by example on a front of house reception desk, managing bookings, meeting and greeting clientele, answering calls in a prompt, concise and helpful manner
• Assistance in production of marketing literature to be displayed and distributed to current and potential new customers

The successful applicant will possess the following exceptional qualities:

• Solid Customer Service/Reception experience from high end leisure/hotels or corporate industries.
• Computer literacy, specifically experience using Word and Excel and desirable experience operating a computerised booking system
• Excellent customer service capabilities and a commitment to the development of the company's reputation
• A desirable ability to create an environment of success within a team in a sales capacity

The Front of House Assistant role offers a number of exciting benefits to the successful individual and an opportunity to demonstrate an ability to involve themselves within a number of front of house, administration, marketing and events duties.

If you think this is the role for you, please apply online or contact Matt on 0121_633_4443 today! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.