Front Of House

We're looking for a driven and proactive Front of House team member for our Coworking space, working 4 on 4 off. You'll play a vital role in delivering operational excellence, ensuring a premium experience for our members. You'll be central to the day-to-day running and improvement of our dynamic workspace environment.

Key Responsibilities:

• Support member relationships, identifying opportunities to connect and add value
• Collaborate with marketing to plan and deliver community events that enrich member experience
• Conduct daily building walkthroughs, troubleshoot issues, and ensure SLA compliance for helpdesk requests
• Assist in managing cleaning contracts, post handling, and ongoing building improvements
• Deliver site tours and support the sales team with member onboarding

About You :

• Passionate about delivering high-quality customer experiences
• Can lead by example and foster a motivated, collaborative team
• Works proactively and stays calm under pressure
• Thinks commercially and seeks to continuously improve operations

Requirements:

• Previous experience in hospitality, workspace, or customer service operations
• Excellent communication, organisation, and problem-solving abilities
• Confident using technology and comfortable with troubleshooting systems
• Able to manage multiple priorities
• Flexible, professional, and committed to continuous improvement

If you think you might be ideal for this role then reach out today and apply!