Front of House

About the Role

We are looking for a vibrant, experienced, and enthusiastic Front of House Receptionist to join our team working at our Dorset clinic.

This is a part-time role, working 10 hours per week, and is perfect for someone who enjoys meeting people and thrives in a busy healthcare environment. As the first point of contact for our patients, you'll play a key role in creating a warm, professional, and welcoming experience that reflects the values of Six Physio.

What You'll Be Doing

Your role will encompass a diverse range of responsibilities, including:

• Assisting patients with enquiries and appointment bookings.


• Providing a warm and professional welcome both in person and over the telephone.


• Managing email enquiries promptly and efficiently.


• Ensuring clear communication and handovers to covering administrative staff.


• Liaising between patients and physiotherapists to ensure smooth clinic operations.


• Supporting Practice Managers and Clinic Directors as required.


• Delivering a first-class customer service experience at every patient interaction.

As the first point of contact for our patients, you will play a pivotal role in creating a positive and welcoming experience that reflects the values of Six Physio.

About You

We're looking for someone who:

• Has previous Front of House or Reception experience (preferred).


• Possesses excellent communication and organisational skills.


• Is confident using IT systems.


• Takes initiative and works proactively.


• Brings positivity, enthusiasm, and a genuine passion for helping people.


• Enjoys working as part of a supportive and friendly team.

Full training will be provided over a two-week induction period.

Why Join Six Physio?

At Six Physio, we pride ourselves on our culture, teamwork, and camaraderie. We are an upbeat, supportive team with happy patients and a positive working environment. We can confidently say that lifelong friendships are often made here.

Benefits

• Salary of £25,000 per annum (pro rata).


• 10 hours per week.


• Annual leave entitlement provided on a pro rata basis, plus bank holidays (where applicable).


• Comprehensive training programme.


• Supportive team culture and excellent working environment.
  
  

Interview Process

• First Interview


• Second Interview

If you'd like to join us, apply now and we'll arrange interviews within a few days.

Immediate start if possible.

If you have any additional requirements please let me know.