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Front of House & Business Support Administrator

Job Description - Front of House & Business Support Administrator

Front of House & Business Support Administrator

Norwich

Salary is dependent on experience

13 month fixed term contract

8:00am to 4:30pm, Monday to Friday

Starting early August

Atkinson Moss are seeking a highly organised and proactive Front of House & Business Support Administrator to provide efficient administrative and reception support as part of a busy professional services environment.

This role sits within the Business Support team, playing a key part in delivering an exceptional front of house experience while also supporting wider operational and administrative functions across the business.

Key Responsibilities

* Provide daily front of house and reception cover for all visitors and team members

* Welcome clients and prepare refreshments, including tea and coffee

* Maintain a log of all visitors

* Arrange and coordinate client meetings

* Book and manage meeting rooms for staff

* Support appointment coordination for senior team members

* Liaise with clients regarding documents, queries, and general requests

* Handle incoming calls in a professional and efficient manner

* Provide administrative support across all departments

* Carry out filing, scanning, and archiving of client correspondence

* Maintain records of books, files, and client collection items, including obtaining signatures on release

* Carry out general typing duties, including emails, document formatting, and data input

* Manage incoming and outgoing post, including sorting, scanning, and distribution

* Act as a key point of contact for branch-related administration, including printing and posting requirements

* Handle sensitive information with the highest level of discretion

The Candidate

* A strong team player with a positive, can-do attitude

* Friendly, approachable, and highly engaged

* Excellent attention to detail and high levels of accuracy

* Strong written and verbal communication skills

* Proactive and able to work effectively as part of a team

* Confident using Microsoft Office and able to adapt to new systems quickly

* Strong time management and problem-solving skills

* Previous experience in a similar administrative or front of house role

* Experience within professional services is desirable but not essential

For more information, please contact Megan at Atkinson Moss
Only candidates based in UK and eligible to work in UK are allowed
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