Front of House Assistant

Front of House Assistant

Job Location: Sandown Park

Commencing: August 2025
Reporting to: Front of House Manager
Place in Organisation: Operations Team
Salary: Competitive + Performance Bonus + Benefits
Hours: Full time (flexible, incl. evenings & weekends)

MAIN PURPOSE OF JOB

An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.

Key Responsibilities:

• Meeting & greeting customers promptly upon arrival
• Provide friendly and first-class customer service
• Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
• Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
• Manage phone, email and face-to-face enquiries effectively
• Ensure all Front of House and customer facing areas are always maintained and well presented
• Provide administrative support to the Venue Management team

Requirements:

• Hospitality or venue-based FOH experience
• Strong communicator
• Commercial mindset with sales experience
• High energy and thrives in a fast-paced environment
• Confident using Excel & Word for basic reporting
• Flexible across all 7 days of operation

Why Daytona?

Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment.

Ref: FOHMSP25