Front of House Coordinator

My client a leading London Law Firm are looking for an experienced Front of House Coordinator to join their busy team.

The role

• Ensuring that all visitors are greeted in a welcoming and professional manner; visitors’ personal items are taken and placed in the cloakroom and numbered tags are issued; visitors are shown to the waiting area, and the appropriate person is informed of their arrival. Refreshments should always be offered to clients if required.

• Issuing visitor badges and temporary passes to those authorised to work in the building.

• Directing courier deliveries to the post room and any hand delivered items should be forwarded to the correct person as soon as possible.

• Providing maps/travel details to clients and staff. Taxis and cars must be ordered as required and details should always be recorded.

• Checking meeting rooms every morning and then at intervals throughout the day - clear and clean rooms prior to reusing the room. All meeting rooms and room configurations to be checked daily before the start of business.

• Entering all room bookings, amendments and cancellations on to the Condeco booking system correctly and sending confirmations. Ensure last minute room bookings are handled efficiently.

• Refreshments ordered for meeting rooms must be booked and equipment required for meetings put in place prior to the meeting and removed once the meeting has concluded. Provide daily reports from the booking system for IT, catering and maintenance for the next working day.

• Ensuring that the waiting area, reception desk and surrounding area is kept clean and tidy at all times, that flowers are replaced weekly by a florist, that there is an adequate stock of the firm’s various brochures for visitors, and that newspapers and magazines are kept tidy.

• Answering internal and external calls using the correct standard greeting.

• Monitoring the booking system grid and reception inbox.

• Liaising with the facilities team to discuss any room changes and maintenance issues, contacting the cleaner if extra cleaning is required and liaising with the hospitality manager and team as and when required.

• handling lost property.

• Undertaking any other reasonable duties and projects as required.

Please apply today for immediate consideration!