front of house manager

front of house manager |

full time
at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life
we’re looking for a

front of house manager

to join us on our continuous journey of

true nourishment
the role |
as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work.

inspire and motivate

your team to provide

exceptional service

to our guests whilst striving to exceed expectations. you will support the management team to

develop and grow your team , ensuring they are engaged, motivated and meeting wagamama standards
perks + quirks |
£13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

dedicated 4-week training programme

internal progression opportunities | fully funded apprenticeship programmes to support your growth

£14 - £25 of free food allowance on every shift

50% discount at wagamama + 30% off all other trg brands with family and friends

pension scheme + 28 days holiday

kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |
an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

able to understand financial performance of your restaurant

experienced in managing labour and rotas

a passionate leader with experience of managing your teams performance and development

you care about creating an inclusive environment where your team feel respected + that they belong

a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |
kaizen , meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work,

it has to be fresh . committed to

championing change

in both our communities + the impact on the planet
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating

personality over perfection . welcoming everyone and their unique story to our benches. we

promise

to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds
all we ask is for you to dish up what makes you different?
be you, be wagamama
wagamama is proudly part of disability confident
*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered

as wages by the company nor are they guaranteed in any way