Front of House Receptionist

The Front of house receptionist will play a key role in supporting a well-established team by managing front-of-house reception duties and delivering high-quality administrative and secretarial services. This is an office-based position suited to someone who is organised, approachable, and eager to be a vital part of a close-knit team.

Client Details

Our client is a long-standing and trusted provider of investment and wealth management services to private clients, charities, trustees, and professional partners. With a strong focus on responsibility and sustainability, the firm's mission is to manage clients' wealth with integrity, creating long-term value while making a broader positive impact on society. The Bournemouth office fosters a collaborative, respectful, and growth-oriented environment.

Description

The key responsibilities for the Front of House Receptionist is:

• Serve as the first point of contact for clients and visitors at reception.

• Manage incoming and outgoing post, deliveries, and telephone enquiries.

• Provide administrative support, including meeting preparation, mailshots, and document handling.

• Assist with data entry, logging, and reporting using Excel.

• Type and format documents using standard company templates.

• Maintain office supplies and manage stock ordering.

• Support the Investment Managers with diary management and client communications.

• Coordinate incoming secretary requests via a shared task inbox.

• Assist with internal tracking tools such as business pipeline and reporting spreadsheets.

Profile

The successful candidate for the Front of House Receptionist is someone with the following:

• Previous reception and telephone handling experience.

• Basic to intermediate Excel skills; comfortable inputting and managing data.

• Accurate typing and ability to use standard templates.

• Experience in a secretarial or team assistant role preferred.

• Highly organised with excellent attention to detail.

• Able to work collaboratively within a team and maintain a positive team spirit.

• Proactive, helpful attitude and strong communication skills.

• Eagerness to learn and adapt, with training provided as needed

Job Offer

The candidate for the Front of House Receptionist role will receive:

• Opportunity to join a reputable and responsible wealth management firm.

• Supportive and experienced team with a strong culture of collaboration.

• Training and development opportunities to enhance skills.

• A professional, respectful, and inclusive office environment in central Bournemouth.

• Stability and growth in a permanent, full-time position.