Front of house receptionist

Responsive Personnel are looking for a Front of House Receptionist to join our friendly and supportive Reception for our client.

Our Front of House Reception team are incredibly important to our business and play a vital part in delivering a first-class guest experience to all visitors.

As a Hotel Receptionist you will be the first point of contact for our guests; you must be professional, discreet, and confident in your own ability. Working both within a team or alone it is essential for you to be able to prioritise for this role. With a 'can-do' attitude and a natural ability to go the extra mile, it is essential that you can use your initiative often thinking outside the box.

Hours: 7am-4pm Daily or 2pm-11pm Daily.

Pay: £26000 per year

Location: Gloucestershire

Benefits

• Exceedingly generous Service Charge and Gratuity bonuses paid monthly.* in salary advertised
• Additional Holiday - All staff to have an extra day off on their birthday.
• Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support, and assistance.
• High quality and stylish uniforms provided.
• Free staff parking.
• 50% off food.
• We offer a Staff accommodation rate of £150 Bed and Breakfast per room per night.
• 50% discount on Spa Treatments.
• Refer a Friend scheme - If you refer a friend to full time employment, we will pay you £150 when they join, and after the first three months if they stay with us, we will pay you a further £150.
• Recently renovated staff room with kitchenette, comfy sofas and entertainment.
• Beautiful Location with plenty of space to walk and relax during break times!

Duties & Responsibilities

• Ensure all guests and visitors receive a warm welcome and a lasting first impression of Thyme.
• Perform all check-in and check-out tasks
• Provide information about Thyme, available rooms, rates and amenities
• Act as the point of contact for all Thyme guests and to deal with all situations in a polite and courteous manner.
• Check public areas are kept clean, and presentable at all times
• Manage online and phone reservations for all areas of the business
• Take and directing calls through a switchboard
• Complete administrative tasks e.g. filing, delivering and accepting mail

Please apply for more information.