Front of House Team Member

Company DescriptionAs Front of House Team Member, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal – everyone receives a warm Pub & Grill welcome when they visit us.Additional InformationWe’re all about rewarding our team’s hard work, that’s why…You’ll receive a competitive salary, pension contribution as well as:The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.Wage Stream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…Job DescriptionWe're looking for part time staff to join our team. The work involved is mainly in the evening and at the weekend. Front of House means we're looking for people who are comfortable in all aspects of hospitality service - whether it's pouring pints, waiting on a table for a 3 course meal or washing and polishing all the glassware, it's all in a days work for us. As a FOH team member your main role is to leave a memorable impression on every guest that walks through the door so that they leave the Churchill as a fan.As a Front of House Team Member, you will...Provide customers with a heartfelt and memorable experience each and every time they visitKnow the menu inside out, offering recommendations to customersGreet, serve food, and look after our customers whilst they dine with usAssist the bar in preparing drinks that meets specs and customer expectationsMake sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possibleWhat you’ll bring…Willingness to learn and expand your skillsHave a great eye for detail, making sure every pint is poured to perfectionA passion for giving great service and making sure every customer receives a warm welcomeA positive can-do attitude and be a real team playerQualificationsWe are looking for passionate, motivated individuals with an interest in hospitality. We're also looking for:Good communicatorsGood level of spoken EnglishWorks well within a teamBasic knowledge of beers, wines, spiritsFull training will be provided so whilst a high level of experience isn't necessary, we do need individuals who can show us that they have an interest in hospitality to ensure that guest experience will be a great one.