Front of House / Welcome Host - Investment Banking

Front of House / Welcome Host - Investment Banking

Job type: Permanent
Salary: £30-35K
Location: London (nearest station Oxford Circus - 5 days in the office)

Essential Job Functions

• Deliver an exceptional front-of-house experience, offering outstanding service to all visitors while maintaining a friendly and professional demeanour.
• Support visitor registration and ensure compliance with security protocols.
• Coordinate guest arrivals in collaboration with the Front of House Administrator, ensuring guests are welcomed and escorted to their destinations.
• Manage enquiries and requests efficiently providing timely and professional responses.
• Assist with client meeting room set-ups, including beverage and catering arrangements.
• Provide reception desk cover on client floor as required.
• Assist with coordination of onsite events.
• Help maintain tea-points and copy rooms ensuring they are well-organized and stocked.
• Undertake special projects and provide support to management as needed

Preferred Qualifications

• Strong customer service skills a must
• Knowledge of MS Office, including Outlook, Word, Excel, and Power Point.
• Ability to effectively collaborate with a diverse range of stakeholders including senior management, clients and external vendors.
• Good interpersonal, organizational, communication and problem-solving skills are required
• Must be hands-on and be willing to roll up their sleeves to perform all responsibilities needed to ensure success