Job Description - Front Office Aide

Established in 1998 with 97 students, CCCS has steadily increased to more than 4,000 students in grades K-8 across 12 state-of-the-art buildings on four campuses. The school is a true community success story that has transformed the lives of thousands of students and their families, while breathing life back into a city that was once one of Philadelphia’s most vibrant manufacturing suburbs. 

Job Summary: The Front Office Aide assists the front office staff to in all areas where assistance may be generally needed in order to ensure the proper flow of communication, work flow, parent engagement, teacher needs and student needs, and to otherwise ensure that the front office is working at maximum capacity.



Essential Functions:
• Provides support to the office secretaries
• Answers the telephone in a professional and courteous manner when needed
• Assists with filing papers, copying documents, faxes documents, and otherwise performs routine office tasks
• Effectively communicates with students and staff
• Arrives on time and to stays for the duration of the school day
• Performs other related duties as assigned



Minimum Requirements:
• High School Diploma, preferred or GED
• Previous work in an office setting is preferred
• Pennsylvania Criminal Record Check Clearance
• Pennsylvania Child Abuse Clearance
• FBI Criminal Background Clearance



Demonstrated Knowledge of:
• Basic office protocols
• Use of a photocopier, fax machine, telephone and other office equipment
• How to file alphabetically and ensure that papers are properly placed in files in accordance with office procedures



Demonstrated Ability to:
• Communicate effectively with students and staff
• Establish and maintain effective working relationships with faculty, administrators, supportive staff, parents and students
• Represent one’s self and CCCS in a positive and professional manner consistent with a personal commitment to fulfilling the school’s mission statement and core values while displaying service and involvement, creativity and innovation, dignity and respect, personal and professional integrity, and a duty to safeguard sensitive or confidential information from intentional or unintentional disclosure
• Interact and work cooperatively with students, parents, staff and the CCCS community in a timely and courteous manner
• Abide by all Federal and State laws, Board policies and CCCS regulations
Note: CCCS has the exclusive right to alter this job description at any time. This job description is not an employment agreement or contract.

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