About incident.io

incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.

Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.

We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We are backed by leading investors like Index Ventures, and Point Nine, alongside many angel investors who are founders and executives of world-class companies.

The Team

As a key member of the legal team, you’ll take on a pivotal role in supporting and shaping the legal function during this 12-month maternity cover. Working closely with teams across sales, engineering, and marketing, you’ll help drive critical initiatives, develop and refine processes, and provide strategic legal guidance in a fast-paced, high-growth environment.

This role is well-suited to a commercially minded legal professional who can confidently navigate complex legal matters while enabling business success.

What you’ll be doing:

• Managing in-house legal counsel providing strategic guidance and mentorship.

• Proactively monitoring legislative and regulatory changes and ensuring the business remains compliant.

• Working cross-functionality with a variety of stakeholders and acting as a trusted advisor to business partners including senior executives.

• Managing relationships with external law firms and maintaining responsibility for managing external legal spend.

What experience you need to be successful:

• Are a qualified lawyer with significant post-qualification experience.

• Have previous in-house experience (we’re particularly interested in hearing from you if you have experience in a start-up environment).

• Possess excellent stakeholder management skills and can communicate complex legal issues clearly to non-legal teams.

• Are comfortable working in fast paced environments and thrive in a degree of ambiguity.

• Are a proactive, hands-on problem solver who can quickly identify legal risks and provide actionable solutions.

The salary for this position is determined by several job-related factors, such as experience, relevant skills, training, location, business needs, or market demands. The salary range for this role is £130,000 - £170,000.

Our commitment to diversity

We embrace diversity at incident.io, and believe in creating supportive and inclusive environments where all of our employees can succeed. To build a product that’s loved by everyone, we need a team with all kinds of different perspectives, experiences, and backgrounds. That’s why we’re committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.

Got a question?

If you have any questions before applying to the role, please email the team at [email protected]