Fulfillment Operations Manager

Location
Beaverworld, Ponders End, EN3 7SR (please check that you can get here 3 days per week)
Regular travel to 3PL sites

A Bit About Us
Beavertown began life 11 years ago in a tiny BBQ joint in Haggerston, North London. In 2020 we opened BEAVERWORLD, our Out of this World brewery & mothership in Ponders End. Alongside our Lockwood Brewery in Tottenham Hale and our micro-brewery at the Tottenham Hotspur Stadium we have the capacity to brew a staggering 90 million pints a year.

Now, we’re happily brewing loads of great beer - for everyone to enjoy - anywhere in the universe...although tastes best when drank on Earth. So, if you’re after some tasty beer with a difference you’ve come to the right place.

The Role
Fancy joining an innovative company where your team plays a pivotal role in ensuring exceptional service standards to our Brewery, Customers and Consumers? You’ll be responsible for everything from successfully managing our 3rd party fulfilment partners to proactively ensuring high levels of efficiency, quality and service standards. You’ll ensure that our fulfilment operations guarantee that our tasty beer can be drank on Earth.

What You’ll Be Doing
Managing the partnership with key stakeholders and 3PL’s – focusing, and ensuring, an on brand experience through service delivery
Leading on accurate forecasts for all 3rd party fulfilment partners
Partnering with 3PL’s weekly on SLA and performance targets, looking for improvements.
Ensuring all company policies and process are always followed
Managing courier requirements for the business
Collaborating with stakeholders to show transparency and visibility on all proactive communication relating to transport, schedules and deliveries - ensuring swift resolution and implement corrective solutions
Contributing to cross collaboration projects for continuous improvements and managing concept of ideas through to implementation and post-implementation analysis
Managing the planning and execution of timely and efficient deliveries
Keeping a close eye on opportunities for improvements and proactively solving potential issues, driving the strategic direction.
Partnering with wider teams to support end to end logistics operations
Reporting on key performance metrics to inform decision making and strategy
Managing all timely and accurate submission of transport documentations
Import / export HMRC - all compliance regulatory standards accurately completed on time
Accurately gather and compile sustainability data, ensuring it aligns with our organizational goals and reporting standards to support our commitment to a greener future
Managing all transport and safety practices and processes, ensuring that we’re compliant
Ensuring invoices are correct, paid and resolving discrepancies

What You’ll Bring To Us
Strong practical experience as a Fulfilment Operations Manager with CILT qualifications
Accuracy / Efficiency / Compliance / Performance / Productivity
Previous examples of handling multiple tasks as a Fulfilment Operations Manager demonstrating excellent planning
Data driven with strong analytical skills
Strong experience in stakeholder relationship and project management
Experience excelling in an ever-changing environment, prioritising effectively and meeting tight deadlines
Strong skills in all Microsoft package
First class communication skills with experience partnering with multiple stakeholders
Your passion for the industry and the Beavertown brand

What’s In It For You
Discounts on Beavertown beer and goodies
Discretionary bonus
25 days Annual Leave plus a day off to celebrate your birthday
2 days off every year for volunteering
Private healthcare
Company pension
Team and company social events including monthly lunch

If you've been successful in securing an interview, we'll contact you within 2 weeks of your application! If you haven't heard from us by then, unfortunately it means that you haven't been successful.