Fulfillment Specialist

We are looking for an energetic and proactive Fulfillment Specialist to join our Fulfillment Services team located on Trinity Park, Trinity Way, Chingford E4 8TD. If you are an experienced order picker with significant hands-on warehouse experience, eager to learn our processes quickly and meet the day-to- day requirements of this Fulfillment Specialist role, you are a perfect fit.  Our growing Fulfillment Services Team supports the expanding Gift Card fulfillment requirements of our UK clients. Cards and accompanying marketing presenter material are manufactured and shipped to the warehouse on behalf of the client – to be received and distributed either to multiple store locations or to individual consumers.

Role & Responsibilities:

• Report to and assist the Fulfillment Manager with various aspects of Gift Card fulfillment process
• Receive and check incoming products and verify count; boxes/pallets of gift and loyalty cards and accompanying marketing presenter material, itemizing and storing in inventory
• Operate the Warehouse Management software system
• Control inventory, stock shelves and cycle counts
• Process order pick-lists and submit gathered orders for quality control cross-checking
• Cross-check picked orders to insure accuracy
• Ensure client’s exact order specifications are met and requirements are fully satisfied
• Operate Pitney Bowes shipping/labeling system
• Prepare orders for shipping
• Scan Pick Slip to print label and to register courier waybill number
• Responsible for courier traceability
• Maintain ownership of package until signed for by client or mailed out
• Actively and routinely maintain warehouse in a clean and orderly condition
• Perform regular inventory cycle counts and audits as directed by controller or manager
• Participate in pre-xmas rush – additional hours (days/weekends) may be required (with pay) – to ensure deadlines are met
• Train new workers as required and take ownership and pride in your work
• Promote quality, responsibility and teamwork
• Opportunity for career growth

Required Knowledge, Skills & Abilities:

• 1-5 years warehouse experience
• Relentless attention to detail, accuracy and functionality; consistently demonstrate care and attention to the orders while managing the overall process
• Able to maintain standards and work at a fast pace in a warehouse environment
• Strong ability to manage time and meet deadlines
• Solid working knowledge of MS Office and web based applications
• Excellent communication skills; listening, writing and speaking
• Inventory management experience an asset
• License to operate a fork truck is an asset